OUR MISSION
MOC Nail Spa will provide the highest quality services and products to the communities we serve.
OUR VISION
To create an atmosphere in which you can relax and enjoy yourself while getting your beauty done
OUR PRODUCT
You can breathe easy, MOC Nail Spa is dedicated to bringing safer practices, less toxic products, and better ventilation.
No charge for nail repair within 3 days after service.
No charge for gel nail polish chipping within a week after service.
Your health and safety are our first priority
In keeping with our commitment to cleanliness, safety, and hygiene, we sterilize and sanitize our equipment for all services and treatments.
Your health and safety are our first priority.
All pedicure liners, Pedi kits, and sanitized tool bags disposable to prevent the spread of bacteria, fungus, and infectious diseases.
MAJOR CREDIT CARDS ACCEPTED
Visa, MasterCard, Discover.
If you wish to show appreciation to your service provider, gratuity accepted.
$30 service charge on all returned checks
SALON AND SPA POLICIES
Kindly review the cancellation policy below. Please note that by booking an appointment, you are accepting the conditions of our cancellation policy.
Please arrive on time to ensure you get the most out of your experience. If you are running late, we will make every effort to accommodate you. Some services may not be extended based on late arrivals, which means that your appointment will end at its scheduled time so that the next guest will not be delayed.
For the safety of children under the age of 12 who are not receiving services, adult supervision is required in the waiting area.
CANCELLATION POLICY
In order to provide you and other guests with excellent customer service, kindly notify us 24 hours in advance if you are unable to keep your appointment. We understand that this is not always possible but we appreciate your effort to give us as much time as possible to book that time for someone else. Cancellations with less than 2 hours notice may be subject to a Cancellation Fee. Clients that do not show up for their appointment without a call to cancel will be considered a No Show and may incur a No Show Fee. Cancellation and No Show Fees are the sole responsibility of the client and must be pay in full before the next appointment.
By booking this appointment you agree to our Cancellation and No Show Policy.
RETAIL RETURN POLICY
If you are not entirely satisfied with your product purchase, you may return the product in exchange for other products or for retail credit. We do not issue refunds.
Order Gift Cards Online
Gift cards may be purchased in the salon or online for the dollar amount and are redeemable toward your favorite services and products. If you are interested in suggesting a service experience to the recipient of the gift card, you are welcome to write the suggested service as a message on the card.
* We are not responsible for lost or stolen Gift Certificates.
* Non-refundable and not redeemable for cash.